Privacy Policy

(Mandurah Quay Resort Pty Ltd T/A Mandurah Quay Resort)


This Privacy Policy sets out the principles that will be followed in the management of the personal information of individual. A copy of this Privacy Policy will be made available to anyone upon request.

The terms of this Privacy Policy form part of and should be read in conjunction with the Mandurah Quay Resort “Terms and Conditions”.

Mandurah Quay Resort may edit this Privacy Policy from time to time.

  1. Compliance with Privacy Legislation
    • Mandurah Quay Resort is committed to protecting the privacy of individual’s personal information. In accordance with the National Privacy Principal’s set out in the Privacy Act 1988. We will only collect, use or disclose information in accordance with the this Act and this Privacy Policy.
  2. Collection and Use of Personal Information
    • Mandurah Quay Resort will only collect personal information when you make a reservation, register as a member or when you participate in any promotions or competitions run by Mandurah Quay Resort from time to time.
    • When you make a reservation or register as a member with the Mandurah Quay Resort we ask you for your name and company name, if applicable, address, email, phone, fax, credit card number, cardholder’s name and card expiry date. In respect to reservations, the Mandurah Quay Resort will contact you by email or otherwise confirming your reservation based on the availability of our rooms and for the authentication of your credit card.
    • If you do not provide us with all personal information we request we will not be able to accept your reservation or membership.
    • For membership only we will use your personal information to contact you regarding our promotions and for marketing purposes. If you do not wish us to do so, you may opt out by sending the Mandurah Quay Resort an e-mail which contains the details of your original e-mail address and by placing the words “unsubscribe” in the subject section of the email message.
  3. Disclosure and Information Sharing
    • The Mandurah Quay Resort will not sell your personal information to any third party.
    • Mandurah Quay Resort will only disclose your personal information where:
      • we have your consent to share the personal information;
      • we are required by law to do so;
      • we deem it necessary to provide you with services you have requested;
      • our Terms and Conditions state we will;
    • we reasonably believe that use or disclosure is necessary to prevent or lessen a serious and imminent threat to an individual’s life, health or safety or a serious threat to public health or safety; or
    • we have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personal information is a necessary part of any investigation of the matter or in reporting our concerns to relevant persons or authorities.
  4. Web Site Users
    • Mandurah Quay Resort may from to time to time collect “clickstream” information (eg which areas of the website you have accessed) from your use of the website. We may also store “cookies” on our website.
  5. Changing Your Personal Information
    • For membership only, should you wish to change the personal information provided by you at registration. You can do so by sending an e-mail to We would ask that you promptly update your information if it changes.
  6. Security of Personal Information
    • In order to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure we use industry standards efforts to safeguard the confidentiality of that information. If we no longer need your personal information or if you request us to disregard your personal information we will delete and destroy all your personal information from our Website database at your request unless any charges for accommodation provided by the Mandurah Quay Resort are owing in which case your personal information will be kept on file until payment is made in full by you.
  7. Links
    • The Website may be linked to other websites. Mandurah Quay Resort has no control over the linked websites and is not responsible for the privacy practices of those sites.
  8. General
    • Given the purpose of the Website it is not practical to deal with you anonymously.
    • We will not collect sensitive information about you without your prior consent.
    • Children are not eligible to use our services unless in conjunction with parents or guardians.
    • If you have any questions on this Privacy Policy send an email to